Return Policy
Thank you for shopping with CSB Boxers! We are committed to providing you with premium comfort and quality. If you are not completely satisfied with your purchase, we are here to help. Please review our policy below:
Return Eligibility
- Items must be returned within 14 days of delivery.
- Hygiene Protection: Due to strict health and hygiene standards for intimate apparel, boxers and underwear must be unworn, unwashed, and in their original sealed packaging with all tags attached. Opened or tried-on undergarments cannot be returned or refunded.
- Items purchased during clearance, flash sales, or promotional bundles are final sale and non-refundable.
How to Initiate a Return or Exchange
- Contact our Customer Support team via WhatsApp at [Your WhatsApp Number] or email us at csbboxers@gmail.com.
- Provide your Order Number, receipt, and reason for the return.
- Once approved, our team will provide you with a Return Authorization and instructions for dispatching the parcel back to us.
Return Shipping
- Customers are responsible for paying their own return shipping costs unless the item was received damaged, defective, or incorrect.
- We recommend using a trackable courier service (e.g., Leopards, Trax, TCS), as CSB Boxers cannot be held responsible for lost return shipments.